2-carat K-Gold square bright cut moissanite engagement Ring

$299

Warranty

One Year Service Warranty
All of our jewelry comes standard with a 1-year service warranty and a lifetime warranty of free cleanings and check-ups. The 1-year service warranty covers the loss of any side diamonds, one free polishing or rhodium, and one free sizing. The lifetime warranty covers you for free cleanings and check-ups anytime, as well as prong re-tightenings.
 
We also additional plans through Jewelers Mutual. There is the JM lifetime care plan and Jewelers Mutual Insurance.
JM Lifetime Care Plan

The JM lifetime care plan will cover any repairs needed for your jewelry up to its value. This means if you purchase a piece of jewelry that is $1000, and the JM lifetime care plan to go with it, you will have up to $1000 worth of repairs to use on your piece. This plan covers replacement of lost side diamonds, re-sizing, re-shanking, polishing, rhodium platings, re-building prongs, and more. This plan must be purchased before your piece of jewelry leaves the store, and does not cover if the whole ring is lost or stolen. To purchase this plan it is a one time payment and varies depending on the price of the item you would like to buy the plan for. You can see the tier list of prices here.

Jeweler's Mutual Insurance

The Jewelers Mutual Insurance is covers the replacement of your ring in the event it is ever lost or stolen. They also cover against damage to your ring, and loss or theft during worldwide travel. They do not cover cosmetic repairs like polishing or rhodium platings. The insurance is a yearly subscription service and can be started or stopped at anytime. Typically the cost is 1-2% of the appraised value per year. You can get a free quote for the insurance here.

30-Day Return

30-DAY RETURN 

Elldue jewelry should meet or exceed your expectations. However, if for any reason you are not happy with your purchase, we offer a 30-day Return Policy.If you are not completely satisfied with your purchase, as long as you contact us within 30 days from the delivery date, we will process your return request.

How to Return an order
To request a return, or if you otherwise require assistance, please email us at: elldue@ellduejewelry.com. After we receive the returned order, our Quality Assurance department will inspect and verify the condition of the item. Once inspection is complete, your return will be fully processed.

*Please note that Packages returned without consent will not be accepted.

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